After ordering an upper and lower adjustable control arm kit manufactured by CORE 4X4 from a jeep parts distributor who's intials are E.T., they came with 3 of the threaded ends missing. After over 2 months of phone calls and emails to this E.T. company nothing was resolved. I finally decided to call CORE 4X4 myself and tell them my dilemma. I spoke with a very personable and professional gentleman named Korby, who is one of CORE 4X4's representatives, after a brief discussion of what I went thru he simply asked me for a picture and some measurements and the items I was missing and asked if I could cover ONLY the cost of shipping and I had my missing parts in exactly 1 weeks time. This company not only builds all it's parts in the U.S.A., they stand behind their products with great customer service and life time warranty. My experience with this company and their Rep Korby was fantastic. I would definitely recommend CORE 4X4 to anyone who needs parts for any 4x4 projects. You just can't beat their quality and service. Rex Hodges Valparaiso, Indiana

Excellent, strong, and durable products—perfect for both on-road and off-road applications. The customer service is outstanding—friendly, knowledgeable, and extremely helpful with understanding installation and ensuring I got exactly what I needed. I would definitely order again. Top-notch company with high-quality products made right here in the U.S.A.

Great Experience. I wanted to make changes to my order and Korby was more than willing to work with me to get everything corrected. Hope to deal with these guys again in the future.

I had several questions before my purchase and Korby helped me with the correct parts to order and recommendations. Outstanding customer service and product knowledge! Can't wait to install them!

The whole process was quick and painless. The products are top tier and when I reached out them for package update info, Korby Linscomb was very responsive, and got me the answers I needed the same day. Even when I emailed back to some additional info, he sent what I was looking for that same day. I love core 4x4 and will be giving them my business from now on.

Great customer service. I got my front upper and lower control arms and hardware on Friday afternoon. It didn’t come with instructions so I called Core 4X4 and they immediately e mailed me the instructions. Also, the kit I got had the spacers missing so I called. It was late Friday by thus time but they took care of the issue first thing Monday morning and I got the spacers on Tuesday. Great company.

Their website estimated 2 days to get my parts but actually took 11. No communication to let me know what’s going on. Parts were missing. Some days they answer questions, some they don’t. Didn’t let me know I’d have to alter stock bolts to fit their parts. All around just seems like they don’t care.