Warranty
Limited Lifetime Warranty:
Core 4×4 provides a Limited Lifetime Warranty for defects in material and craftsmanship for all products manufactured by us.
Conditions for Valid Warranty Claims:
- Products must remain on the original vehicle where they were installed and by the original purchaser. This warranty is non-transferable.
- A proof of purchase must be presented for all warranty claims.
- Products must be installed correctly, remain unaltered, be free from abuse, and combined with compatible equipment/products/components.
- Returned products for warranty claims must be in new, unmodified, and undamaged condition to be eligible for credit.
Exclusions from Warranty:
- Wearable items, including but not limited to tie rod ends, bushings, joints, uniballs/spherical bearings, and related hardware.
- Damage from improper maintenance, such as stripped threads caused by jam nuts.
- Products altered with components from other manufacturers or if any required/supplied components are exempted.
- Products not manufactured by Core 4×4.
- Product finishes are warranted only against defects at the point of sale.
- Products used for competition or racing purposes.
- Typographical errors related to pricing, product information, or any other Core 4×4 content.
Limitations:
- Core 4×4 is not liable for any labor, shipping, or other costs arising from warranty claims.
- We are not accountable for incidental and consequential damages under this warranty.
- Installation of Core 4×4 products by certified technicians is recommended for ensuring product safety and longevity.
- We hold no liability for any loss, damage, or injury due to the use or handling of our products.
- Core 4×4 is not responsible for typographical errors in product details, websites, packaging, etc.
Warranty Claim Procedure:
- Contact us about the issue before removing the part.
- Provide the necessary verbal/written communication and photos.
- If the part seems warrantable, return it to Core 4×4 for assessment if necessary.
- Often good photos/videos will suffice and no return will be necesary. If warranted, we will repair or replace it the affected part.
- All shipping charges are borne by the customer. If a replacement is needed urgently, purchase it first, and if the original is deemed warrantable, a credit/refund will be issued.
Disclaimers:
- Warranties: Any warranties, express or implied, beyond those stated here are disclaimed. This includes warranties of suitability, merchantability, or fitness for a specific purpose.
- Consequential Damages: Core 4×4 isn’t liable for damages resulting from negligence, alteration, accident, or unapproved use. We also won’t cover loss of use, inconvenience, or other consequential damages.
Damaged or Missing Items:
- Inspect your order for completeness and accuracy before vehicle disassembly. 2
- We aren’t responsible for costs due to vehicle disassembly without verifying order completeness.
- Claims for shipping or packaging damage should be directed to the respective shipping company. 4
- Notify Core 4×4 about missing/damaged items within 7 days of delivery at 385.375.2104.