Terms, Warranty, & Returns
All Products Manufactured by Core 4×4 shall have a Limited Lifetime Warranty on defects in material and craftsmanship.
All products must be on the original vehicle it was installed on by the original purchaser and is not transferable.
Proof of purchase is required for all warranty claims.
Core 4×4 is not responsible for any labor charges, shipping charges and other costs in result of a warranty claim of any Core 4×4 product.
Core 4×4 is not responsible for any and all costs associated with incidental and consequential damages and are excluded under this warranty, regardless of when, where or why the warranty occurs.
All Core 4×4 products must be deemed to be installed correctly, unaltered, free from abuse and combined with other appropriate equipment/products/components.
All return/warranty products must be received in new, unmodified, undamaged condition to qualify for credit.
Exceptions to stated warranty:
Wearable items are not included in warranty. These products include but are not limited to tie rod ends, bushings, joints, uniballs/spherical bearings etc. and hardware.
Stripped theads caused by improper maintenance of the jam nuts are not covered.
Any substitution of other manufactures components or exemption of required and or supplied components will immediately void all warranties.
Core 4×4 does not warranty any product not manufactured by Core 4×4.
All product finishes provided are warranted to be free from defects at time of sale only.
Core 4×4 products that are used for competition and or racing immediately void all warranties.
Core 4×4 recommends the installation of CORE 4X4 products be installed by certified technicians only.
Core 4×4 is not responsible or liable for any loss, damage, injury whether consequential, ordinary, direct, special or incidental arising from the manufacture, sale, resale, installation, delivery, possession, handling and or use of its products.
Core 4×4 is not responsible for any typographical errors in either pricing or content related to all Core 4×4 related products, items, websites, packaging, instructions etc.
Contact us directly about the problem prior to removing any part from the vehicle. If it appears that the part is warrantable through means of verbal and/or written communication and photos, you will be asked to return the part to Core4x4. If the part is found to be warrantable, it will be repaired or replaced and returned to you. All freight charges are the customer’s responsibility. If a replacement part is needed before the part in question can be returned, you must first purchase the replacement part. Then, if the part in question is deemed warrantable, you will be credited / refunded.
Core 4×4. disclaims any other warranties, whether express or implied, beyond those set out in the above-entitled “Warranties” provision. Warranties specifically disclaimed include but are not limited to any implied warranties, any warranty of suitability, any warranty of merchantability, or any warranty of fitness for a particular purpose.
Core 4×4. will not be responsible for damages resulting in negligence, alteration, accident or use for which the part was not approved by the manufacturer or Core 4×4. Core 4×4 will not be responsible for loss time, inconvenience, loss of use of a vehicle or any other consequential damages, or labor for removal from the vehicle and reinstallation (if any) or any part or merchandise.
Damaged or Missing Items:
Please verify that all items in your order are complete and accounted for, especially prior to disassembly of your vehicle.
Core 4×4 will not be responsible for costs incurred due to disassembly of your vehicle prior to verifying that the order was complete.
Core 4×4 will not be held responsible for missing or damaged items caused by shipping or packaging, a claim will need to be filed with the shipping company.
Core 4×4 must be notified if you have missing or damaged items within 7 days after delivery date. Contact 385.375.2104
For all orders shipped within Utah, there will be sales tax automatically calculated and added to your order total at time of checkout. Orders shipping to all other states will be exempt from sales tax.
Cancelling or Changing Orders
Orders can be cancelled only if we are notified prior to shipment. After the order has shipped it will need to be returned. Please contact Customer Service as soon as possible.
Shipping, Export, & Delivery
Free shipping is only for the continental 48 states, and if your purchase can fit in a Large Flat rate USPS box, then Hawaii, Alaska, and most US territories can choose Free Shipping also.
If Free Shipping is chosen, the shipping method and carrier used is at our discretion.
The order being processed via free shipping does not guarantee the order is qualified. We will contact you if extra shipping funds are needed to process your order.
Shipments that cross USA borders into other countries, will most likely be subject to extra duty/tax/costs, that we have no control over. Please be aware of this before ordering.
Lost or damaged shipments that cross USA borders are virtually impossible to complete claims on. For this reason, any non-USA shipment claims are not the responsibility of Core 4×4 and will be between the recipient and shipping carrier to resolve.
Products noted as delivered, but are lost or stolen, are not the responsibility of Core 4×4. This issue will be between you and your local delivery carrier to resolve, or between you and your home insurance, etc. Making sure you have a safe ship location is not our responsibility.
Returns & Refunds
We do not have an unconditional money back guarantee. We will honor most returns for most reasons within 30 days. That said if the returned product has been installed, the refunded amount will be calculated as fairly as possible, and adjusted by us, at our discretion.
Unless the reason for a product return was a mistake on our end, returns originally shipped via Free Shipping will be credited to you minus the shipping cost, as shipping was paid by us to send the order originally.
Package your return well. Product damage obtained during the return process, will be compensated through an amount subtracted from the purchase price. If the product was never opened and/or is in original packaging, there should be no concern in this regard.
Unless the reason for a product return was a mistake on our end, returns lost in transit back to us are not our responsibility, and will be between the sender and carrier to resolve.
If Core 4×4 is responsible for the reason a return was initiated, we will normally supply a return label via email, for you to print out and ship with.
If the reason for a return is not an error that Core 4×4 is responsible for, the sender must download and complete our return form, then create a shipment on your own to send the product back to us.
Most refunds will be processed within 5 business days of product being received here.
The refund process will normally take a few days for the money to return to your account, once initiated.
Core 4×4 owns and operates this Website. This document governs your relationship with Core4x4.com. Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.
You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and Core4x4.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
Intellectual Property, Software and Content
The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of Core4x4.com or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Core4x4.com and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.
Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
In order to contract with Core4x4.com you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Core4x4.com retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be Core4x4.com or may in some cases be a third party. Where a contract is made with a third party Core4x4.com is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
(a) Our Contract
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
(b) Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.
Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been despatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.
Disclaimer of Liability
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Core4x4.com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Core4x4.com’s liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
Linking to this Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.
Disclaimer as to ownership of trade marks, images of personalities and third party copyright
Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with Core4x4.com and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Core4x4.com.
You agree to indemnify, defend and hold harmless Core4x4.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.
Core4x4.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Core4x4.com. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of Core4x4.com.