T-TAC-2023-RK5-HWK

I want to share a truly positive experience. I ordered a car kit consisting of two packages, but unfortunately one was lost during shipping with UPS. The situation could have become complicated... but it didn't. The company manager was extremely helpful and professional: he personally followed up on the situation and did everything he could to resolve the issue, even sending me the package again without hesitation. It's rare to find such attentive and reliable customer service these days. My sincere congratulations on your professionalism and commitment: that makes all the difference.

Great product, excellent customer service. I mistakingly ordered a track bar for the wrong year model and Korby helped me out by sending me the correct part that I needed no questions asked. I highly recommend.

I have nothing but great things to say about this company and their customer service. If you like American made products backed by warranty and amazing customer support, this is the company for you. I have a Lexus GX470 and love their rear control arms.

Great product for a good price. Customer service is top notch, I had an issue which was self cause and Core 4x4 helped me out even though it was my own fault. Would definitely recommend and use them again.

Excellent service, Prompt responses when needing technical assistance, Amazing looking parts that fit excellently. I would recommend them to anyone looking for suspension components. Also very well packaged when we received the shipment, which means no damage from shipping company!! We went with the Crawl Series double adjustable kit and it definitely looks killer on our build!!!

Great customer service. I got my front upper and lower control arms and hardware on Friday afternoon. It didn’t come with instructions so I called Core 4X4 and they immediately e mailed me the instructions. Also, the kit I got had the spacers missing so I called. It was late Friday by thus time but they took care of the issue first thing Monday morning and I got the spacers on Tuesday. Great company.

After ordering an upper and lower adjustable control arm kit manufactured by CORE 4X4 from a jeep parts distributor who's intials are E.T., they came with 3 of the threaded ends missing. After over 2 months of phone calls and emails to this E.T. company nothing was resolved. I finally decided to call CORE 4X4 myself and tell them my dilemma. I spoke with a very personable and professional gentleman named Korby, who is one of CORE 4X4's representatives, after a brief discussion of what I went thru he simply asked me for a picture and some measurements and the items I was missing and asked if I could cover ONLY the cost of shipping and I had my missing parts in exactly 1 weeks time. This company not only builds all it's parts in the U.S.A., they stand behind their products with great customer service and life time warranty. My experience with this company and their Rep Korby was fantastic. I would definitely recommend CORE 4X4 to anyone who needs parts for any 4x4 projects. You just can't beat their quality and service. Rex Hodges Valparaiso, Indiana