R-25-2014-TBK2-HWK

Ran into an issue with a part that I ordered. Got ahold of them explained to them the issue I was having and they jumped in and got the issue fixed. Hands down the best customer service I have ever dealt with. The parts are hands down amazing. Highly recommend.

I don’t write reviews often, but Core 4x4 absolutely earned this one. I recently ordered leaf spring mounts and realized after the fact that I messed up my order. Totally my mistake. Instead of giving me the runaround or pointing at a return policy, Core 4x4 emailed me back and forth, worked through exactly what I was doing with my build, and made sure I ended up with the correct parts. That kind of customer service is rare these days — especially in the off-road world where a lot of companies stop caring once the order is placed. The parts themselves are exactly what you hope for: solid, well-made, confidence-inspiring hardware that looks like it belongs under a vehicle that actually gets used. You can tell these are designed by people who understand suspension geometry and real-world abuse, not just CAD screenshots. Mistakes happen — especially on custom or modified builds — and Core 4x4 handled mine like pros. Fast responses, clear communication, and a genuine effort to help me get it right. If you’re on the fence: don’t be. Core 4x4 is the kind of company you want backing your build — the kind that treats customers like fellow enthusiasts, not order numbers.

I have recently come to know Core 4x4 when I purchased a Jeep XJ and was looking for a place that had dedicated XJ suspension and components. Here is what makes them different than most other shops. All of their components are top shelf quality and they back it up if you break any of it. I was able to see their shop when I picked up an order locally and was impressed with their attention to detail and how they assemble and powder coat each part. I had an issue with a shackle and needed the threaded shaft to be shorter. I called in and talked to Kaden and he told me to come by and they would shorten it for me. When I got there, Kaden and Spencer (the owner) met me and talked about options and proceeded to make the right adjustments to fit my XJ. Told me if anything changes in the future and I need additional length, they would take care of me. So what really sets them apart from others is their Customer Service. Try calling in to any other Jeep suspension or part shop and see how they treat you. Been there - done that. Will continue to do business with Core and their team. Getting that kind of service for just a shackle has me thinking I may need to replace my JT components with Core's. Thanks Guys for being helpful good humans!