R-25-2014-K10-HWK

Their website estimated 2 days to get my parts but actually took 11. No communication to let me know what’s going on. Parts were missing. Some days they answer questions, some they don’t. Didn’t let me know I’d have to alter stock bolts to fit their parts. All around just seems like they don’t care.

I want to take the time to share my experience with Core 4x4. I have a 2004 Jeep Wrangler and was looking to upgrade some suspension parts. I went with Core 4x4 upper & lower adjustable control arms and a front adjustable track bar. Everything arrived quickly, and right out of the box I was impressed with the quality and craftsmanship. I had a few questions during installation (measurements and torque specs), and I spoke with Korby on a couple of occasions. Not only did he send me detailed instructions, but he also shared an installation video specific to the part and vehicle I was working on, something you don’t get from many companies. The control arms fit perfectly, look great, and perform exactly as I hoped. I did run into an issue with the front track bar touching the front diff. When I reached out, Korby had me send pictures and then immediately offered two solutions: his bar guy could make a different bend and send it out to me, or I could get a full refund. His response honestly blew me away. As much as I wanted to run the Core 4x4 track bar, I chose the refund. Korby sent me a prepaid shipping label right away, no hassle. My experience with Core 4x4 has been excellent. Korby was extremely understanding, communicative, and helpful every step of the way. The parts I received were high quality, and the customer service was second to none. I would absolutely recommend Core 4x4 10 out of 10 times and will be using them again. Just a great American company with awesome people who truly care about their customers. Thank you Korby, and thank you Core 4x4!

Every product I have received from them has been nothing short of fantastic. Korby in Customer service went above and beyond to help me fix my own mistake. I cannot reccomend them enough.